All freight is shipped with freight insurance against damage during
transport.
Photographs are taken of the goods, the number of goods, the packaging
with
measurements
Freight
Claims for Goods Damaged or Lost in Transit:
All sales are EXW
warehouse
All
items are inspected & photographed prior to shipping
When
the carrier accepts product, all risk reverts to the purchaser
Imperial
is not responsible for any damage that incurs in transit, concealed or otherwise
or delays
caused
by the carrier.
All
goods should be unpacked and inspected immediately upon receipt.
Any
and all
damages
should
be noted on the Bill of Lading when product is
delivered. If the client gives
the transportation
company a clear receipt for
goods received that have been damaged or
lost in transit, the client
does so at
their own risk and expense.
All
claims are with the freight carrier not Imperial
For
most freight carriers, claims must be made within 8 working days.
If
an order is refused, all transit & storage fees are the responsibility of
the client.
All
charges from the carrier will be immediately charged to the client's
credit card for the
duration
of the storage.